Q1: What does your platform do?

We are a cross-border trade internet platform specializing in China-made engineering machinery vehicles, new energy vehicles, and multi-category vehicles. We connect global buyers with high-quality Chinese manufacturers and suppliers. Through one-stop digital services, we help overseas clients efficiently procure and customize vehicles, while providing full-chain solutions including logistics, customs clearance, and after-sales support to empower global market expansion.

Q2: What types of vehicles do you mainly sell?

We cover comprehensive vehicle categories for diverse scenarios:  

Engineering Machinery: Excavators, loaders, cranes, road rollers, etc.  

New Energy Vehicles: Electric passenger vehicles, commercial EVs, special-purpose EVs (e.g., sanitation trucks, logistics vehicles)  

Other Vehicles: Fuel-powered commercial vehicles, special-purpose vehicles (e.g., fire trucks, refrigerated trucks), modified vehicles, etc.  

Q3: How do you ensure vehicles meet international standards?

✅ Rigorous Supplier Screening: Partners hold ISO certifications and possess export qualifications with target market compliance certifications (CE, EPA, E-Mark, etc.)  

✅ Third-Party Inspection: Factory-issued pre-shipment inspection reports (covering battery performance, emissions, safety tests)  

✅ Customization: Support market-specific adaptations (right-hand drive, charging port compatibility, eco-upgrades)  

Q4: What's the procurement process? Do you accept small orders?

A: Online Selection: Filter products by type/price/certifications, or submit customization requests  

Real-Time Quotation: Obtain detailed FOB/CIF quotes  

Contract Securing: Secure payment methods (L/C, T/T)  

Global Delivery: LCL (Less than Container Load)/FCL (Full Container Load) shipping, customs clearance, and local logistics  

Flexible Options: Support bulk orders, trial orders (MOQ 1 unit), and custom builds  

Q5: How do you handle overseas maintenance and parts supply?

Global Service Network： Partnered local repair centers with technical training and spare parts inventories  

Genuine Parts: Order OEM parts via platform with DDP logistics to your address  

Remote Support: 24/7 technical guidance 48-hour emergency response  

Q6: How are tariffs & logistics costs calculated?

Smart Cost Estimation: Enter target country to auto-calculate tariffs, VAT, and logistics fees (shipping/insurance included)  

Cost Optimization: Recommend optimal routes (China-Europe Railway Express, port-direct) based on order size  

Q7: Do you allow factory/product inspections?

✔ Virtual Factory Tour: Access VR facility walkthroughs, production videos, and certification verification  

✔ On-Site Inspection: Support third-party inspections (SGS/BV) or client-designated inspectors  

Q8: How is transaction security ensured?

Escrow Protection: Third-party escrow or L/C payment terms for "goods-before-payment" security  

Risk Coverage: Platform compensates for supplier defaults  

Q9: How to become a certified supplier?

For Chinese Manufacturers/Traders:

Requirements: Business license, export permit, product certifications  

Commitments: Pass quality audits, maintain price transparency, and meet service standards  

Fast Track: Account activation within 5 business days post-document submission  

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WhatsApp: 86 18300264873

Email: scostarmy@outlook.com